Why Cant I Download Indesign On My Mac

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Understand why some Adobe applications may not be listed in the Adobe Creative Cloud desktop app.

Why Cant I Download Indesign On My Mac Os

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Sometimes, the Creative Cloud desktop app does not display all the applications available in Creative Cloud. The apps you can't install on your computer are removed from the download selection screen. Some of the situations that cause this issue are listed below.

  1. This site contains user submitted content, comments and opinions and is for informational purposes only. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no.
  2. Adobe InDesign delivers tight integration with other Adobe graphics applications, easy-to-use tools that reduce elaborate design tasks to a few quick steps, and built-in support for publishing.

Note:

If you uninstalled an Adobe Creative Cloud application but are unable to reinstall, see Creative Cloud desktop app lists uninstalled apps as 'Up to date'.

I'm on a Mac Mini mid 2011 and was running El Capitan until I installed Sierra. When I try to open InDesign, I get this message: 'To open Adobe InDesign CS5.5 you need to install the legacy Java SE 6 runtime. Click 'more info' to visit the legacy Java SE 6 download website.' I'm about the MOST untechnical human on Earth and don't understand this.

You will not be able to install or run Creative Cloud apps unless you’re on a supported version of Windows or macOS. For details about each Creative Cloud app, see Creative Cloud system requirements.

Why Cant I Download Indesign On My Mac Version

Creative Cloud desktop app running in compatibility mode

Why Cant I Download Indesign On My Mac

If the Creative Cloud desktop app is running in the compatibility mode, it might not display all the available Creative Cloud applications. Windows Compatibility Mode allows Windows to emulate a prior version of the operating system to support applications that may not run in the current installed version. Compatibility mode is not necessary for the Creative Cloud desktop app and prevents the app from correctly detecting your version of Windows.

Why Cant I Download Indesign On My Mac Download

If you're on an earlier version of the Creative Cloud desktop app, you get the following screen.

To fix this issue, disable Windows Compatibility mode for the Creative Cloud files mentioned below:

Why Cant I Download Indesign On My Mac Free

  1. Navigate to C:Program Files(x86)AdobeAdobe Creative CloudACC

  2. Right-click Creative Cloud.exe and choose Properties.

  3. On the Compatibility tab, deselect the Run this program in compatibility mode for option.

    Note:

    If the Compatibility mode option is grayed out, select Change settings for all users and then deselect Run this program in compatibility for option.

  4. Repeat steps 2–3 for the executable files mentioned in the path below:

    • Setup.exe at C:Program Files(x86)Common FilesAdobeAdobe Desktop CommonHDBoxSetup.exe
    • Set-up.exe at C:Program Files(x86)Common FilesAdobeAdobe Desktop CommonHDBoxSet-up.exe
    • Adobe Installer.exe at C:Program Files(x86)Common FilesAdobeAdobe Desktop CommonElevationManagerAdobe Installer.exe
    • AdobeUpdateService.exe at C:Program Files(x86)Common FilesAdobeAdobe Desktop CommonElevationManagerAdobeUpdateService.exe
    • Adobe Desktop Service.exe at C:Program Files(x86)Common FilesAdobeAdobe Desktop CommonADSAdobe Desktop Service.exe

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